How can we help?
Take a closer look at how CaseworkER can support with your HR challenges
Analytics and insights
Challenge
HR teams often have insufficient tools to capture and report on the detail, resulting in poor decision making and reporting. Spending many hours trying to collate and share information is costly and frustrating.
Solution
CaseworkER provides granular and flexible reporting, perfect for trends, assurance and analysis. Whether it’s consistency checking, disciplinaries by department, cases by outcomes or high risk cases, all your reporting requirements can be met in the graphical outputs you choose. Saving the organisation time and money.
Improving policy compliance
Challenge
HR policies seem overly complex and outdated. It’s difficult to instil a consistent and confident approach to our case work which results in the organisation being left vulnerable to employment tribunals.
Solution
CaseworkER is a simple to use and highly flexible platform to manage all your HR case work. Providing policy guidance, mapping out policy stages, policy actions and recommended durations, whilst also displaying the level of case completion and notifying users with alerts all improve compliance with HR policies.
Empowering line managers
Challenge
HR policies can appear to be complicated and line managers are unable to clearly define the requirements needed, or understand the implications of getting case work wrong.
Solution
Line managers often identify people issues at an early stage and are best placed to update the organisation as they arise. CaseworkER is simple to use, guiding line managers through the policy and allowing updates with ease. With flexible user permissions and prebuilt policy templates CaseworkER ensures consistency, transparency and compliance on every case.
Improving the HR experience
Challenge
Having to search for various forms and documents, updating slow systems and being inefficient is impacting HR’s service delivery.
Solution
CaseworkER adopts a technology led approach which creates efficiencies and an improved service through consistency and transparency. The HR enquiries feature enables a pro-active case management approach, ensuring all enquiries or concerns are logged, tracked and resolved at informal stages, often resulting in a reduced case load and more time for HR to deliver on its strategic objectives.
Equality, diversity and inclusion
Challenge
Having implemented new policies which reflect our values, we want to ensure they are followed by both the HR Team and line managers to demonstrate our commitment to a more inclusive workforce.
Solution
CaseworkER works in partnership with HR policies and provides the extra detail needed around people and cases to ensure full transparency and a fair and consistent approach to case work. CaseworkER captures all employee demographics, making reporting on characteristics easy, whilst displaying equality, diversity and inclusion trends in an instant.
Paperless HR
Challenge
People data is collated and stored using various forms and spreadsheets which is time consuming, inefficient and leads to inaccuracies. Challenges arise when information is passed between colleagues and departments.
Solution
As a secure cloud-based platform CaseworkER makes the data, such as case notes and documents, easy to access and capture, from anywhere. With flexible permissions the software can control what users can see and do therefore improving data security. CaseworkER’s API allows data to be passed between systems securely and accurately, removing manual interventions.
Reduce absence
Challenge
Absenteeism is costing our organisation thousands of pounds and productivity levels are falling sharply, which is creating a stressful work environment.
Solution
CaseworkER captures long and short term sickness absence, guiding users through the absence policies to ensure they are followed in a timely manner. To keep cases on track, users receive alerts and notifications advising of key activities including employee wellbeing check-ins. By recording absence data in greater detail, root causes and trends are identified. Post case checklists are completed as a lessons learnt activity to improve absence strategy.
Delivering HR efficiencies
Challenge
Our workload in HR is constantly increasing, we need to find new ways of working more efficiently.
Solution
CaseworkER has many features designed to deliver efficiencies:
- Dashboards for keeping a close eye on cases
- Alerts for notifying users of any actions that are required
- Reports to provide information on-demand
- Case hearing packs generated in an instant
Quick searching, case chronologies and visible case progress ensures all relevant case data is readily available.
Confidence in HR
Challenge
We are looking to create confidence in the HR team across the organisation.
Solution
By capturing employee interactions, intuitively guiding users and providing additional support through the system, you can be assured that your polices are being followed consistently, fairly and timely on every case. Wellbeing check in’s, coupled with logging, tracking and resolving enquiries, helps to boost employee engagement and transparency, building confidence in HR’s delivery.
