Customer stories

Copart wanted to streamline its case management process, drive efficiencies and ensure compliance with its HR policies and ethical practises. Having previously used spreadsheets, the team found the process to be too manual and it slowed down the pace at which cases could be managed

As a forward-thinking and dynamic department, the Employee Relations (ER) team at Ashford and St Peter’s Hospitals wanted to modernise its existing case management solution and utilise a more flexible approach to managing and tracking ER cases.

The Human Resources team at Royal Papworth previously managed their HR cases using spreadsheets. Over time it became clear that this approach was not meeting their needs.