Flexible working request changes – are you prepared?

The Employment Rights (Flexible Working) Act 2023, effective from 6th April 2024, introduces significant improvements in work-life balance for UK employees.

The Act enables employees immediate access to request flexible working arrangements, eliminating the previous 26-week wait period. This includes requests for flexitime, part-time, term-time, compressed hours and varied working locations.

For employers, new obligations under the Act necessitate documented justifications for any denial of flexible working requests. This marks a departure from past practices which permitted rejections without explicit reasoning. Additionally, the mandated response time to such requests has been shortened to two months, accelerating the previous three-month timeline. The Act further enhances employee benefits by permitting two statutory flexible working requests in any 12-month period, a notable increase from the previous single request limit.

This legislative change fosters an environment of improved organisational flexibility for both employees and employers.

These changes create a challenge for many organisations in how they will administer the requests, specifically, ensuring adherence to the two month time limit and including documenting decisions are stored.

CaseworkER by Conformity Software improves the visibility and transparency of managing flexible working requests including an integrated form for flexible working requests to be submitted. By building in and predefining the process to be followed, including timeframes along with letter templates which are stored on the case, CaseworkER will ensure you are meeting your obligations for flexible working requests and providing reassurance for employees all requests are handled fairly and equitably.

Share post

Further news

NEWS: Blog
9 February 2024
Turning ideas into features for customers

Andy Shettle, Head of Products at Conformity Software talks about how customer ideas are raised and developed through to being released to customers.

NEWS: Blog
1 November 2023
The top five signs now’s the time to think about an upgrade

Conformity Software’s Head of Sales, Ben Western highlights his top five signs that now is the time to think of upgrading your HR case management system.

1 September 2023
Conformity Software exhibiting at the HPMA Annual Conference

Conformity Software are delighted to be exhibiting at the HPMA Healthcare People Management Association Annual Conference on 19 to 20 September in Leeds.

NEWS: Blog
24 August 2023
Providing assurance with a case management system

Andy Shettle – Head of Products at Conformity Software discusses a couple of recent enhancements that were requested by customers and the benefits they deliver.

NEWS: Blog
25 May 2023
Common reasons organisations look to procure or move case management systems

With speaking to and meeting many HR professionals, we regularly hear the same or similar reasons why an organisation is looking to procure an HR case management system. Here, we briefly explore our top five reasons.

NEWS: Blog
16 May 2023
Top five takeaways from the PPMA

Following our attendance at the PPMA annual conference and exhibition in April, we share the top five takeaways from conversations with delegates around why they were looking at implementing an HR case management system.